| Epos Features List |
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POS (Point of Sale) Fundamentals · Touch Screen Software · Optimised for both normal screen size (4:3) and wide screen formats · Platform independent software (runs on Windows, Mac, Linux) · Software runs on hand-held terminals (PDA’s, Mobile Phones, tablet PC’s) · Scaleable database architecture (unlimited database records and users) · IP based network connectivity allowing flexible locations of terminals & printers · Client server implementation allows unlimited number of terminals/screens · Unlimited number of cash drawers accommodated · Unlimited number of printers accommodated · Uses latest web application technology · Reporting module included with comprehensive reports built in · Permission-based access protecting parts of the system from certain users · System updates applied automatically · Epson TM-T70 thermal printers supplied as standard · Industry standard cash drawers supplied · Plug 'n' Play architecture/Hardware agnostic - Can use any combination of hardware (Epson, Posiflex, IBM, etc.,) based on user choice
Program Features
· Intuitive interface with fully configurable menu structure · Colour-coded buttons for ease of use · Cart is displayed on screen when in Order mode · Ergonomic design including left-handed and right-handed screen layouts · Intelligent printing of items · Compatible with bar code readers · Additional items added to the cart are printed to the relevant printer · Re-print functionality is available · Search functionality is built in – based on various search criteria (table number, reference etc.) · User-configurable product options with or without price adjustments · Flavours / variations per product with or without price adjustments · Print different products to different printers (e.g. drinks to the bar and food to the kitchen) · Bill print functionality · Accept payments with different payment modes (cash, cheque, card, vouchers, on account) · Customised for food takeaway and delivery businesses · Eat in, collection, delivery can print different information on printouts · Delivery driver accounting built in allowing collection of money at the end of the driver’s shift · Reconciliation based on cash drawer · Option to lock screen after each order or automatic time-out · Auto-save orders if not fully completed · Food courses can be specified providing clear information to the kitchen about Starters, main Course etc. · Fast, reliable printing · System allows for multiple price lists, e.g. takeaway prices, eat in prices etc. · Price lists configurable at customer level · POS screens can be accessed remotely from anywhere in the world, allowing potential for call centre usage · Cost price of goods can be entered at item level allowing reporting of profits by item, product category, time-period etc. · Send messages to the kitchen or other printer/s · Record expenses paid from cash in the till · Floating servers - An order started on one terminal can be completed on any other terminal. · Configurable Discounts (Ex: 10% discount on Collection, 15% discount for Gold card subscription) · Complete audit log, tracking of voided orders, etc., · Centralised web-based reporting · No need to upgrade each of the terminals in case of a system upgrade. Only the server needs to be upgraded.
Reporting Module
· Sophisticated reporting module allows all data to be reported according to user requirements · Built-in reports are comprehensive · Reports can be emailed manually or automatically · Reports can be accessed remotely with web access · Access to reports is password protected
Ecommerce Module
· System can be configured to act as an ecommerce engine as well · Sophisticated processing allowing for collection & delivery methods · Shifts can be configured to show business open times (for collection) and delivery service availability · Delivery service can be limited to countries, regions, post codes · Different shipping/delivery charges configurable depending on delivery address · Items can be restricted depending on delivery address · Items can be made visible in the ecommerce website · Menu layout can be different for the website · Prices can be different for the website · Stock availability can be shown or hidden · Payment gateway integration supplied · Ecommerce website can be integrated with an existing website · Ecommerce transactions can be amalgamated with internal transactions for accurate stock reporting and consolidation of reports
Implementation & Support
· Full end to end service offered · Full on-site training is provided (4 hours) · Network cabling can be arranged or carried out by us · Menu and price list/s configured ready for immediate use · Printouts configured according to requirements · Remote support built in allowing fast resolution of issues arising · Consumables supplied by us at competitive prices · Annual maintenance contract covers hardware and software. First year is free. · 24 hour hardware swap out available · Data backup service can be provided
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